Comcast business modem pseudo bridge mode I have seen posts about setting the Comcast I turned my xFi into bridge mode because xBox complains double NAT gateway, however, now I figured out maybe it's better to turn my router to bridge mode instead of xFi -- because Flex stops working now. I have tried putting the Comcast router in both bridge and pseudo-bridge mode and the assigning one of the static ip addresses to our firewall. Comcast Business Support Co Business Internet Modems, Gateways, and Networking Devices. g. However, in bridge mode, xFi doesn't have Wifi, I can't connect to it by 10. (Passthrough mode won't suffice for my needs. For now, log back into the modem from a computer plugged into the ethernet port on the back and turn off Thank you, that was helpful to test without having to keep going in and out of bridge mode. When I configured a static IP in our assigned IP range to the firewall's external facing interface and plugged that into the first port on the Comcast modem, attempts to ping our assigned gateway address were rejected. 0. Basically disable the DHCP server in the comcast modem and its built in firewall to put it into 'pass through'. Having your computer exposed to the Internet is very dangerous. I may also eventually set up access to cameras. (Full credit to @BruceW for this excellent explanation!) Can anyone please help to put put my modem in True bridge mode? I have a dynamic IP address. CBR CGA4131COM . Comcast Business it issue happened to us,end up I have it replaced. You can always connect a computer directly to the Comcast router via Ethernet to access its settings. Comcast If you have been a customer for a while and have not had a modem exchange it is possible that your modem is considered EOL. I can ping 10. 1 Cable Modem, with built-in 802. i as getting public IPs Hello Brian_EnergySage and welcome, Please see my comments below. Step four: this is by Can someone tell me if I should still be able to login to an smc3g moem if it has been put in bridge mode. Phone support has been of no Bridge Mode allows your router to grab the WAN IP address. 11ac Wi-Fi Router and voice eMTA . EDIT. They have a technicolor (I believe) is the model name of their modem/router from comcast. 96. Follow. Double NAT and 1-to-1 NAT sound horrible and make my DDNS When the modem is in bridge mode, they cannot communicate with it whereas pass through mode allows you to utilize your static address while comcast keeps in communication with the modem. You need to ask in here or ask for a tier 2 tech. We need this for vpn connectivity and other services that require a static ip. We can help investigate your account and see about setting up bridge mode for you. B 1 Reply Last reply Reply Quote 0. We're consistently measuring 115+ Mbps downstream in t Learn how to use your own router in combination with an Xfinity Wireless Gateway. I’ve spent the better part of an hour scouring Comcast’s compatibility site and Amazon to try and find a modem/router that’s compatible with Comcast Business. I was happy to see I could enable bridge mode for my service (I do NOT have static IP service). My Netgear CG3000DCR is in bridge mode. I don't have a static IP assigned to me (at least thats what I think) by Comcast but my personal DLink router was My company was just set up with new a new Comcast Business Modem yesterday, and I discovered overnight that some remote services we have are no longer accessible. I purchased 2 NetGate SG-3100 devices, and ran through their wizards to set up the Static IP and Gateway IP. I want to consolidate it down to just two devices: A modem with routing capability and my APs. I have three routers connected directly to the modem, and all three are pulling dynamic IPs as WAN. Me need connection all my devices between my router. I have been getting conflicting messages from Comcast saying that they can do it - but no one has helped me to do this Add an extra layer of security to your Comcast Business account by enabling two-step verification. After 17 years of working perfectly fine, Comcast has decided that I can no longer use my "internet connection" in the manner I see fit. When I upgraded to 150/15, sales definitively assured me the CGA4131COM could be put into "true bridge-mode” into my firewall/router with a static IP. After calling Comcast support, they dispatched a tech which replaced the Cisco modem, with an "xFi Gateway" (aka Arris TG3482G). I have been reading about this issue on the forums and I see Currently, our Comcast modem is in bridge mode because we are providing our own firewall to sit behind the modem. In fact, it creates faster On the Comcastnetwork bridge devices are true "dumb modems" with all router functions completely disabled. 1 and turn bridge mode on. When I do this I cannot pass any traffic out to the internet. 8 years ago. Reconnect the power cable. With bridge mode, the gateway’s hotspot works, but none of the bridged network services. Check The Comcast Business Modem Signal Levels The Comcast modem has to be set in bridge mode to fully allow incoming traffic to reach our router. An EOL modem does not necessarily mean the modem is to blame. As with my Xfinity modem at home, I'm under the assumption that when in bridge mode the public IP will be passed to my router (no static ip's purchased). By selecting Accept all, you consent to our use of Cookies. I recently became an Xfinity Cable/Internet customer, and I was given an Arris TG3482G modem, a 4k DVR box, and an Xi6. Bridge Mode question Typically, two pieces of equipment are required to connect to the internet and the WiFi network in your home: A modem connects your home to an Internet Service Provider's (e. Current Page. Learn more in I am in dire need of some help as talking on the phone has gotten me nowhere. As of now, none of those have fixed the issue. ; 🔧 The Bridge Mode is @user_48bl90 feel free to send us a direct message with your full name and complete address. When bridge mode is enabled, your router stops We do not need the routing or Wifi capabilities on the Comcast Gateway so I put it into bridge mode. Can someone give me the correct steps I need to follow in order to use • The "To:" line prompts you to "Type the name of a person". X and will NAT traffic out In the past, I put the Comcast device in bridge mode and then configured my router. Now my client’s router (third-party, not owned by Comcast) has an IP address of the form 68. We definitely want to put the modem in Bridge Mode and bypass the modem firewall if you are using a router or additional equipment behind the modem. Is it because they all experience the same and have given up? And if you google "comcast Getting new firewall to replace old one, setting it up behind Comcast cable modem? Business has one static IP address from Comcast. When I changed mode modem on mode Bridge, my router received dhcp ip address from pool Comcast but how I understand my router need receive ip address 1. Comcast Business IP Gateway – Pseudo Bridge Mode for Static IP – Disable 1-to-1 NAT. Well, I'm having issue with that. 101 is your usable static IP that will Modems, Gateways, and Networking Devices. Here's the scenario: Client uses Comcast and has the Comcast Business modem/router (I won't call it the gateway here to avoid confusion) . Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Though the CSR kept using modem and router interchangeably, so I don’t know if the issue was understood. i have comcast netgear cg3000dcr. Cart 0 Loading. 99) How do I place my modem in True bridge Mode (Get DHCP WAN IP for my Gateway and disable wifi) I turned my xFi into bridge mode because xBox complains double NAT gateway, however, now I figured out maybe it's better to turn my router to bridge mode instead of xFi -- because Flex stops working now. 1. Again a big thank you to the Comcast support. Once you get the IP address, can you surf the internet? If so, the gateway is not your problem. I assumed I would have had to enter a static IP on the Ubiquiti WAN. I had it placed into True Bridge Mode earlier but I called So, with Comcast not able to put the SMC into true bridge mode with static IP's on the account, is there a way to avoid double NAT with an internal router? Connectivity and managing Your Comcast Business network. Next, if it is NOT in bridge mode, log on to the gateway at 10. uuu. I need to change that 2nd site like the first site Page 1: Setup And User Guide Comcast Business Router v2 (CBR2) Model- CGA4332COM The Comcast Business Router v2 (CBR2) DOCSIS® 3. 4 port on ASUS router. I called support twice and was told that they can only put the modem in passthrough mode (which it was already set to). I have been having a mountain of issues getting it to work. Seems like I will never get this done. It was intended to be just in the interim while I moved the router in between the modem and rest of the network, but I wanted to know what the specs are on a behavior So I'm still not clear on what exactly passthrough mode is doing compared to bridge mode. Can Anyone Please put my Modem in " True bridge mode" . While I can still remotely manage the firewall over IPsec, I was using bridge mode to avoid the overhead of NAT-T. Netgear CG3000DCR as Modem Only / Bridge Mode so I can do port forwarding Connection from Netgear CG3000DCR to new wireless router Netgear 6200 with port forwarding. How do I turn off the DCP3939B firewall? Thanks again, Modems, Gateways, and Networking Devices. Do I change the DCP3939B bridge setting before or after installing the mesh device? Here's what my current router settings look like. I turned of the firewall options, but suspected that NAT would still stay on w I'm trying to ascertain if flipping my gateway into "bridged" mode would be advantageous to me. I have tried changing the ethernet cables and unplugging various devices without improvement. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi Hello, I recently had my Comcast Business IP Gateway placed into True Bridge Mode but then had to have it replaced for a technical issue. Unfortunately, the tech did not enable bridge mode. Putting a gateway in bridge mode makes it function essentially like a regular off-the-shelf cable modem; it will allow your connected devices to How do I place my modem in True bridge Mode (Get DHCP WAN IP for my Gateway and disable wifi) I'm a Comcast business class customer, I need my modem put into bridge mode. You're unable to see any Wi-Fi connections on your end since connecting your own router and having the modem in bridge mode, is that correct? I now have 5 support tickets (4 closed, 1 open) even though I have asked for tier 2 on the FIRST call. If my router/firewall is asking me for config info and if I have a static IP address or dynamicalltyy assigned one. I am no longer able to reach my server. 11ax Wi-Fi Router and voice eMTA SETUP AND USER GUIDE CBR2 CGA4332COM My apologies if this is already covered somewhere, but I’ve searched and cannot find it. My gateway have two bridge modes advanced and basic, what is the difference and which should I use if I have VOIP phones?? Question. 2. the second site is configured DHCP and grabbing a static IP from the comcast modem (10. We just enable it so there's no difference in the Cisco DPC3939 if we do it or if So any type of basic cable modem that you can buy retail is already, in effect, in "true bridge mode". 69 as my The Comcast Business Router (CBR) DOCSIS® 3. Comcast Business Support Co Business Internet The notorious SMCD3G-CCR strikes again! It's in pseudo-bridge mode because I have a static IP and can't use true bridge as shown below. Our network has been acting flaky lately and I wanted to atake a look Hello gamewisp and welcome, Log into your NG3K by connecting any computer via ENET cable to any Lanport 1-4, bring up a browser and enter 10. Hi, I recently received a speed upgrade to my service which came with a new Comcast supplied gateway. I've put the Comcast Router/Modem into bridge mode, connected an ethernet wire from the Comcast Router/Modem to port 9 on the UDM Pro and then have a ethernet connected from port 1 to a USG 16-150W. I put it in bridge mode and configured the public static IP address on the public side of a Sonicwall TZ400 (X1) and set up DHCP for a private subnet and forwarded a port to a test machine inside. our modem kept stopping responding evrey hour. So far I’ve had to pair a modem with a router along with my Open Mesh APs. Official Employee • 869 Messages. But today I called Comcast support and asked them to set I am in dire need of some help as talking on the phone has gotten me nowhere. first of all let me say - thank the gods i found this forum! I have called Comcast Business 5 times now. as reason I finding that this new Comcast Cisco Modem with WIFI DPC3939B wouldn't support Internet routable static IP address or using pseudo bridge mode for my case. After bridge mode, your advertised MAC was your actual next device in line. (Reboot both after hooking them up and before testing). On the modem I have set it for pass-through mode (I think) - I have been told Bridge Mode won't work, and that to place it into pass-through mode I simply needed to turn off the Firewall altogether, "Disable Firewall for True Static IP" is checked, and disable DHCP (which was because of the static IP). ) I do not have any static IP addresses. Also is there a way to verify that is in bridge mode. Sign in. Key Takeaways. H CAE's don't understand this stuff. x, etc). Then you know if the modem is doing what it should. bring up a browser, I found this pretty good post about the true bridge mode vs passthrough, but what exactly is pseudo-bridge I'm seeing on devices now? I thought it was the same as passthrough but in my To do this on our network, you'll have to enable the Bridge Mode feature on your wireless gateway, which turns off its routing capabilities while leaving the modem capabilities on. Previously I had been running on a modem I supplied. connect a computer/laptop to any free LanPort 1-4 on your gateway. I am trying to run a failover setup where i have 2 isp's century link and comcast. Select "Comcast Business" from that list • - An "Comcast Business" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window Press Enter to send it" We have our comcast business connection with modem set in Advanced Bridge Mode. I'm assuming this is due to the n Hello, I would like to convert my Comcast Business Cable Modem to Bridge Mode. I would also try I need my modem in true bridge modem. Modems, Gateways, and Networking Devices Currently, our Comcast modem is in bridge mode because we are providing our own firewall to sit behind the modem. From the MX side login locally to the firewall via IP (not the The comcast installer used a Cisco DPC3939B commercial gateway for the new install. In fact, it creates faster and more reliable Wi-Fi connections available to all corners of your office. 8. Those devices are dynamic by default and will receive one Do not enable bridge mode or pseudo bridge mode in the gateway, it will disable your static. Learn more in Very respectfully to the Comcast employees here, I was recently burned after retiring my old faithful SMC. How do we accomplish this as the bridge mode on the modem still passes a private 10. You must have a Comcast-owned If I set my Comcast router to DHCP on the LAN side, and my UDM-Pro to DHCP on the WAN side, everything works perfect, BUT I'm double NATing which I heard is very bad. zzz. Changing to Passthrough Mode: If you set the Comcast router to passthrough mode, your UDM Pro will take over the routing functions. I have set it to Bridge Mode, Bridge mode is a setting on your router that acts as a "bridge" between your local network and your internet service provider (ISP). Our firewall (Sonicwall) has a DHCP public IP. x address to the firewall? Any help would be appreciated Disabling the 1-to-1 NAT is the critical setting for pseudo-bridge mode. Fortunately, the IPsec tunnel still works. I need to put my SMCD3G-CCR cable modem in pure bridge mode. Wait about 60 seconds. In this video, we show you how to turn off your Comcast wifi and enable bridge mode. If you have a static IP, you can only use it in passthrough mode due to how the modem functions. I need to dumb it down so I can use my superior WRT1900AC router. I would also try resetting your PC and modem and test a PC directly to the modem to make sure your internet connection is there. I'll connet another router to the Cradlepoint to have access also in case of blackout of the main line, in this way I can have always access to internet. I've ready many of the posts about changing the Comcast router to Bridge mode. I’ve looked online for some guidance, though not really sure what is reliable. 3. On another note, to see the Admin page of the modem you can simply connect a laptop or desktop to the modem and set the computer for DHCP. They got it all set. Have recently had issues with site Learn how to use your own router in combination with an Xfinity Wireless Gateway. 168. www, while the CBR2-T has an address of the form 73. NAT will be occurring on both devices. (For example, 68. If I have a Comcast Business modem with Bridge Mode and plug in multiple routers into the modem with DHCP assignment, each router will pull a different public dynamic IP address. Comcast Business. but i got a xfinity technicolor tc8305c modem to swicth. I have been getting conflicting messages from Comcast saying that they can do it - but no one has helped me to do this Modems, Gateways, and Networking Devices. 4-p3) & it was working fine. However, the request was made at install that the modem was to be placed in bridge mode, as we would be providing our -- Comcast_John 12-15-2014; And other posts stated that only Comcast Support could turn on "true bridge mode". That disables the firewall, DHCP, etc. Hi firstmed! If you were looking to set up a 3rd party firewall and VPN, you could bridge mode it (if you don't have static IPs; if you do, you'd want to use pass-through mode) Using this method, you will be able to open ports on your router normally which is the biggest problem of not having bridge mode on your modem. The Long story short I put a Comcast business modem into bridge mode, as we installed a ubiquiti gateway. 3 times last night between the hours of 3 PM and 8 I'm a Comcast business class customer, I need my modem put into bridge mode. Find out more about buying and using your own internet equipment (cable modem / gateway) instead of leasing a Comcast Business Gateway. I was happy to see I could enable bridge m We disabled bridge mode, got a NAT'ed IP, setup a standard 80:80 port forward on the Comcast gateway device and of course that worked. Support claims its not possible with out a static IP but I have read topics o It seems there is some conflict as to the correct setup for these Cisco DPC3939B modems to use the static IP's assigned to us. a) Comcast doesn't support true bridge mode and If you want your SMC to be put into "True how do i confirm my comcast modem is in bridge mode? Current Page. This means that devices will get their IP addresses from the UDM Pro instead of the Comcast router. B. This gateway is working and the network is working, however we keep Comcast uses specific routing technologies to allow customer-assigned static IPs onto their network, and bridge mode disables these technologies. The gateway IP . CBR CGA4131COM- User Guide . It works fine in default mode, but should I move to Bridge?? The firewall behind the Comcast modem has a static Public IP on it's WAN port & multiple virtual IP's for for the NAT'd traffic. 0 Content Consumption Pipe. I tried putting it My thoughts were that i put the Cisco GW in bridge mode, assign the static IP to the external interface of my own FW, and i'm done. With bridge mode disabled, internet and wifi work. we have two sites, one site is properly configured on our router interface configured as static with one of the available static IP’s in the interface. Long story short I want bridge mode to work so that all traffic is sent on to my ASUS router and to allow that to handle all the traffic/forwarding/etc. That’s not how it panned out. They aslo think you need a static IP to do True Bridge mode. But what you read about it Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. The ultimate goal of what I am doing is to set up a VPN connection for a client between his two offices. Ideally you’ll want to put that device in bridge mode and let the SonicWALL manage your network. The model number is SMCD3G. ARRIS Surfboard w/ ability to enable bridge-mode; Comcast Business Gateway modem w/ ability to enable bridge-mode: Yes: Able to setup pseudo bridge mode: Yes: Modems with known issues: Comcast Technicolor Modem: SIP ALG cannot be disabled when the device is placed on bridge mode; Other Routers and Firewalls. ENTERPRISE; Comcast Business. Yesterday, I switched their Comcast-owned gateway (a CBR2-T) into bridge mode. Skip to Business modem ver 2 (brand new) Modem Port 5 to Ubiquity UXG-Pro gateway ISP In (no other connections on modem) Issue; WAN IP inbound to modem is not the WAN IP address forwarded to gateway. Bridge mode. I turned off DHCP on it, disabled port forwarding and port triggering this is so called “pseudo bridge mode”. There is not a way to access the cradle point for our back up internet services. , Comcast's) network. Can anyone please help to put put my modem in True bridge mode? I have a dynamic IP address. 1 because this ip address is gateway for all other static ip address from my pool. If you don’t have any device besides your computer after the XB7, you may want to think about putting it back off bridge mode. I'm making this post to talk with other Comcast business customers to see if they have a solution to this horrendous system I'm stuck using. Then, you may connect and use your own My modems are in bridge mode but DHCP is still enabled. 102 is a static assignment to your modem though in the interface it may appear to you as a DHCP address. Bridge / Passthrough mode refers to the Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Comcast Business Support Co Business Internet You can always connect a computer directly to the Comcast router via Ethernet to access its settings. No. 🌐 Xfinity Bridge Mode turns your Xfinity router-modem combo into solely a modem, eliminating routing features while keeping modem functionality. I don't have a static IP. By default when we use Comcast coax for SDWAN in business solutions, we can order in bridge mode by default. im using asus rt-n6 I now have 5 support tickets (4 closed, 1 open) even though I have asked for tier 2 on the FIRST call. So that's likely why you're having issues on your end with the app. 10). I've been given conflicting information regarding response time frames, whether or not my gate My Comcast Business was installed last week (phone + internet). Hello John, I'm wondering if you could help me with the. Hello Brusilov, Yes your modem can Comcast Business Bridge mode allows you to leverage your own routers to extend Wi-Fi across a larger area without compromising speeds and reliability. Home. @Comcast_John / @Comcast_Jon, can In bridge mode, the gateway is no longer a router just a modem. Add an extra layer of security to your Comcast Business account by enabling two-step verification. 202. Connectivity. In the firewall and NAT rules on the Sonicwall, setup the ports (Sonicwalls actually have a handy wizard for this): Xfinity bridge mode feature can be incredibly useful in certain situations, such as when you want to use your own router or when you need to create a more advanced network setup. Unless you have a special requirement you should be using bridge mode instead of The Comcast modem has to be set in bridge mode to fully allow incoming traffic to reach our router. SETUP AND USER GUIDE . The problem I have a Comcast Business Gateway (Cisco DPC3941B) that is operating in its standard mode, not bridge mode and not pseudo bridge (pass-thru). Not just PASS through mode. Step four: this is by far the most important step, insure that you set the port rules for your static IP under True static IP port settings under advanced. What are the differences between the two? My remote users can not connect back to my server since switching to Comcast. I'm looking for a configuration that offers me the following: Static IPv4 & IPv6 addresses; No routing or port forwarding; No Wifi, no private, no xfinity. ; A router connects your wired and wireless devices to your modem. If not your device will get 10. NETGEAR CG3000DCR LAN Settings: Take care to disable the LAN DCHP option last because it will reset/reboot the gateway! LAN → IPv6: No Hello, I've been trying to place my modem into true bridge mode and handoff all functions to my router I've called the support number several times and tier 2 support even contacted with me with no Comcast Business. Tech support opened a ticket, but after 2 days, no call back. Switching the modem to bridged mode and the router to PPPoE worked perfectly, but now I seem to have no way to access the modem GUI if I want to do things like turn off its wireless antenna. I applied the same configured with previous NetGear Business Gateway Modem, it works like charm! therefore, don't use COMCAST Cisco Modem My shiny new comcast internet has ceased to work following a local outage. If the comcast modem is not in bridge mode, then its using a NAT'ed IP and not the public one. Any such device out there? All I’m We have always had a Comcast Business Gateway/modem setup as a dual-WAN in pfSense (Netgate XG-7100, 2. As part of the work, the DPC3939B was placed in 'Bridge Mode'. Other Routers and Firewalls: Modems, Gateways, and Networking Devices. Tech support told me I have to have Static IP to put my modem into true bridge mode. Shop Small Business ; Support Support. Reverting Each Comcast Support person I speak to tells me a different story when I request to have my modem placed into "True Bridge Mode". Comcast recently swapped out our old modem to a DPC3939B and now our VOIP phones (non-comcast) are acting up. xxx. Skip to main content. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. I will not expose my WAN IP, so here is example of what is showing So many people simply switch their business class gateway to "pseudo bridge mode" and add their own router behind it. 1. In this video I will show you how to make your comcast modem in bridge mode so then you can connect your own router or firewall to it instead of using the on As a reminder, posts with Discussion flair are intended for community conversation (such as "which modem should I buy?", etc), and will not receive an official reply. I need my cable modem set to true bridge mode so my firewall and routers can handle the rules, addressing and traffic. My issue is that I have 5 static ip's with comcast but I am unable to put the comcast router into bridge mode. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. I've always put the Comcast modem in bridge mode with a static IP purchased from them. Can someone from Comcast Sup To do this on our network, you will have to enable the Bridge Mode feature on the Wireless Gateway, which turns off its routing capabilities while leaving the modem capabilities on. The solution is quite simple but We have Comcast Business Internet, with 5 static IPs. So certainly something killing the speed in To Restart Your Comcast Business Modem: Disconnect the power cable from the back of the modem. However, from what I have read, the two bridge modes on the CGA4131COM take away the option for static IPs. If that’s not possible, then you’ll have to give the SonicWALL a static WAN IP on the modem’s LAN side, then configure the Comcast modem forward the ports in question to the SonicWALL, which would in turn forward them into your network. Rebooted my modem. I've currently got 5 static ip addresses and a number of (currently broken due to some kind of fir Current Page Comcast has broken Bridge Mode on my modem. Products Products. They will tell you that is bridge mode and that is all that can be done. Comcast Business Support Co Business Internet So many people simply switch their business class gateway to "pseudo bridge mode" and add their own router behind it. I need more granular data which Comcast's FW/site does not offer; thus my preference for my own FW. vvv. Thanks. DMZ simply forwards all incoming traffic to your router, but your router would receive a LAN IP instead. Default IP: 10. The modem ALSO gives out a private range like 192. I've asked this before [1] but I'm looking to see if I can get a definitive count or answer. bazzacad @Cool_Corona. Yes, right now if your router is getting a DHCP-provided dynamic address, then the device is in bridge mode. Comcast Business Support Co Business Internet Remove the router from the equation and run a direct test from modem to PC while in bridge mode. customer support (phone) are back wards and will only give you PASS through mode. but it keeps going out on me and i have to restart it . x or 24. I have a Netgear FVS318N router sitting behind a CMCD3G-CCR modem, the router and modem coexisted perfectly post install Modems, Gateways, and Networking Devices. I had the We have a firewall behind the comcast router and need the public static ip passed directly to our firewall. Any suggestions before i call back? I have a Comcast Business Gateway (Cisco DPC3941B) that is operating in its standard mode, not bridge mode and not pseudo bridge (pass-thru). This post is for Comcast business customers who receive a DPC3939B gateway from Comcast but want to pass the static IPs assigned to it on through to another gateway on 1) That setting for "Bridge Mode" that you see in the gateway is the exact same thing we set up. With bridge mode disabled and directly connected, I get close to 1200/mbps when connected to the 2. 65 -70. Responses. 10. I have the Comcast WiFi turned off. . All of the research that I have read up on I wanted to try setting up my ActionTec P5001a DSL modem/router in bridged mode with a Linksys E2500 router for improved NAT performance. To confirm what you're seeing. yyy. If you do have an EOL modem getting it replaced will be one of Comcast first troubleshooting steps. 1, then when the login Need modem in true bridge mode. So with bridge mode enabled, directly connected from modem to NIC, I get about 950/mbps. The mesh includes a firewall. You have to use the passthrough pseudo mode. Now, in TRUE BRIDGE mode. Connectivity and managing Your Comcast Business network. I used to always buy my own modems but they cost so much and become outdated and unsupported so quickly now. DHCP works nice when you have to call Comcast when you have problems and they ask you to plug your computer With Comcast Business and a static IP address, you can't actually use Bridge mode. If you have a firewall (that is maintained) bridge mode is the way to go. If you intended to post in our community to receive support from a verified employee, please update your post flair to either New Post - Billing or New Post - Tech Support as appropriate. you can put your modem into a bridge mode to disable routing functions, so you can use I can log in to the DCP3939B modem when connected via LAN port if I do a reset, but it locks up right away and won’t let me change anything. Comcast Business Support Co We have the comcast cg3000dcr without a static IP and I called comcast tech support to put it in "bridge mode" as instructed by my voip provider - I have connected the router to the lan port of the comcast modem abd the router does not seem to connect to the internet - what do I need to do to get this to work ? Nothing has changed on the Unifi end. These two links should give some good information on that: Re: "Connection Pro" LTE Failover, CGA4131COM, Static IP, Bridged Mode, & pfSense how do i switch my modem to bridge mode so i can use a hard tunnel into my office server from my home office? Currently I am trying to put a firewall/souter and a phone switch behind the Comcast router and use 2 of the static addresses. So I'm now back to where I was last month: Comcast modem doesn’t have a true bridge mode, so that’s first. My question is; should I put the modem into bridge mode and get a router that actually works? Hello, I need to have out Cisco DPC3941B modem put into True Bridge Mode, however, I would like to schedule a time to have this done so that our business functions aren't disrupted while the switch Can anyone please help to put put my modem in True bridge mode? I have a dynamic IP address. My MX65 is connected to the gateway and has a LAN address provided by the Gateway (for this example say 10. 1 from my computer but I cannot access it from any of the browesrs. He has ComCast business internet at both locations. The . The gateway works fine. 4. I set the gateway to bridge mode, plugged my laptop in directly first and viola! hi spiceheads, so it’s been a while since I have done and need a refresher. You'll need to use a standalone MoCA adapter at your router location. Comment. Help & Support ; My Account My Account. When bridge mode is enabled, your router stops performing network address translation (NAT) and no longer assigns @Comcast_Vianney Yes I have the usual Comcast Business Wireless Gateway in Bridge mode. Modems, Gateways, and Networking Devices New Member • 2 Messages. My USG port forwarding rules worked perfectly, both internally and externally. I have the following 70. So I'm setup with my DPC3939B in bridge mode. Modems, Gateways, and Networking Devices. We do have 16 IPs come with the service. I am in need of putting this comcast modem in "TRUE" bridge mode so our new router can handle the new internal network The Comcast Business Wireless Gateway (BWG) and Comcast Business Router (CBR) are all-in-one wireless devices that provide Comcast Business Internet customers with: Business Gateway; Private WiFi network for your business* Xfinity® WiFi hotspot service* Business Voice If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. 0. It just means that Comcast is no longer supporting it. Press the power button on the back of the modem. Sounds like the best way would be to put your Comcast modem/router into bridge mode, then get a business class router/firewall (I like Sonicwall) and configure the WAN interface with your static IP addresses. Modem in advanced Bridge mode and confirmed by Comcast install tech. The installer put the Cradlepoint WAN port to the modem but nothing to our router. Comast has assigned me a single static IP address, but I've also assumed that is just the address of your gateway on the public internet. Shop Small Our office recently had VoIP phone systems installed, and not having the modem bridged has been causing issues. All other Internet access works fine. how do i switch my modem to bridge mode so i can use a hard tunnel into my office server from my home office? We have a firewall behind the comcast router and need the public static ip passed directly to our firewall. Comcast tech To do this on our network, you will have to enable the Bridge Mode feature on the Wireless Gateway, which turns off its routing capabilities while leaving the modem capabilities I'm a Comcast Business class customer and I need my modem put into true bridge mode. Wait for the modem to fully restart and all the lights to stabilize, which could take a few minutes. I expected and confirmed with the CSR that I would be able to assign my static IPs once migrated. Note: Any ethernet port can be used but only one device can be connected to the gateway while in Bridge Mode. We are using a Sonicwall and setting up SSLVPN behind CGA4131COM comcast business modem with the 4G failover. x address to the firewall? Any help would be appreciated Can Anyone Please put my Modem in " True bridge mode" . I understand that this is not true bridge mode, but a pass thru mode. I've been given conflicting information regarding response time frames, whether or not my gate I use comcast at home and another provider. Comcast customer support said it wasn't possible without a static IP. Hi, I need assitance please with putting my SMC D3G Gateway into true bridge mode. You’re talking about two different concepts. I am hoping a comcast DO NOT USE BRIDGE MODE Step three: with all of these settings configured, turn on your Comcast router, allow it to fully initialize, and then turn on your new router. If your gateway has been If they are paying for a static IP, get the static IP info from Comcast, set your WAN on your firewall to the static info they gave you and put the Comcast modem in pseudo bridge mode which Comcast Business Bridge mode allows you to leverage your own routers to extend Wi-Fi across a larger area without compromising speeds and reliability. You can put your Comcast SMC Gateway (CSG) in pseudo-bridge mode as follows:: 1. Is it because they all experience the same and have given up? And if you google "comcast business class pseudo bridge", you will see how people are trying to make this "smart" gateway a dumb modem passing thru ALL 5 IPs, not I'm helping set up a small business office in metro Atlanta, they're provisioned with a Comcast Cisco DPC3941B and a 5-block of static IPv4's. The VOIP rep told me to check to make sure bridge mode was turned on for the new modem/router. I'm getting a 'Your setup needs Attention' - No internet connection detected. 22), I mentioned to the tech that I wanted to run my modem in bridge mode, as I had a Ubiquiti stack, and he assured me that it As far as the Xfinity app, you won't have access if the modem is in bridge mode. But if I up mode Bridge on modem I can't this do. Comcast Business Support Co Business Internet Disabled "bridge mode" in the admin UI - "bridge mode" is in quotes because the modem was in a weird state; Verified connectivity; Re-enabled bridge mode (for real) - IP changed back to 73. Does it work with a single wire connection? What happens when the modem loses WAN but not LAN? How can it possibly work the way they left it since it has no power backup on the comcast modem? Even more peculiar is that if I changed the Comcast gateway from Router mode to Bridge mode (it defaulted to Advanced Bridge), the problem went away entirely. No Responses! Cancel Post. I would like to get my modem set to true bridge mode. Before Comcast reads this and goes to reply PLEASE I already know with your system with a modem in bridge mode static IP is not possible on a device behind the modem. Modems, Gateways, and Networking Devices We definitely want to put the modem in Bridge Mode and bypass the modem firewall if you are using a router or additional equipment behind the modem. but i need it in bridge mode. It may also have an internal IP address that you can access if you plug directly into it, but that varies on model/brand. Sign Hello, I am a noob at this so need a little guidance! I received a static IP from Comcast (Comcast Business) and am wanting to get this setup on an EdgeRouter so I can remote into my network. I put this in quotes, as Comcast does not really want to provide home users with internet service, they only want to provide a Cable TV 2. Comcast Business Support Co Business Internet. Do you think trying the modem in bridge mode might help? Should I purchase my own modem? For the record I have Comcast Business class and they increased my speed from 75 to 150 mbs during this process with no improvement. I thought the easiest way to do this would be to connect both routers to the Can anyone please help to put put my modem in True bridge mode? I have a dynamic IP address. Comcast_Joseph: Some addition questions: 1. Equipment. Click the apply button to save your changes. Instead, type "Comcast Business" there • - As you are typing a drop-down list appears. 2 of 61 . Hi John, Can you assist me in putting my SMC gateway in true bridged mode ? I am having trouble with call in support. x. "True bridge mode" is only applicable/available on Comcast-rented We have used Comcast. Comcast LAN port --> UDM Pro WAN port = very good If I set my Comcast router to "bridge mode", I get >80% packet loss pinging Comcast DNS or 8. Before you start installation or use of this product, carefully read these instructions! Some of the modems will temporarily disable the bridge mode if you power them on with the coax unplugged. Just to Help understand: You are correct; Security Edge would not work while the gateway is in bridge mode but you can use bridge mode with the Connection Pro backup, although you would want to configure things pretty particularly. I am in need of putting this comcast modem in "TRUE" bridge mode so our new router can I have put the Comcast router in bridge mode, but have lost my static ip. This didnt seem to work. they do not have static ip(s) 2. Help & Support ; Is there a way to enable a full bridge mode on the device (I don't have static IPs, but get my IP assigned dynamically)? CC_Jacob +20 more. Thanx. I will be putting my own router in complete with DHCP. What I'm trying to accomplish is to keep a VOIP phone system and its router separate from the data router. Then, you may connect and use your own router. I am a consultant for a commercial entity that uses Comcast Business internet. Most of the Comcast gateways in the past have been garbage but I'm really impressed with the xb7 when put into bridge mode. 1Default Comcast Username: admin (custadmin)Default Co When you had an IP before, it was assigned by the MAC of the XB7. I can't really comment on how well it works in gateway mode though. Reverting DO NOT USE BRIDGE MODE Step three: with all of these settings configured, turn on your Comcast router, allow it to fully initialize, and then turn on your new router. Like. Can we switch to bridge mode? We have cisco router for the routing by ourself. SAFETY INSTRUCTIONS AND REGULATORY NOTICES . i would like to put the modem in bridge mode to avoid double NATing. Then you can use the Orbi router in Router mode. And use the same Ethernet cord you used to get 900. During the install (Oct. once I put into bridge mode is there some DHCP server running somewhere that will assign a public IP to the pfsense box? 4. Srpowers1215 Need our cable modem configured for bridge mode, please. Before making the decision to use your own equipment, find out what a Comcast Business Gateway has to offer, including coverage, features, speed and exclusive services. No IPv4. Not just pass through mode. Comcast Business Support Co. If it is in bridge mode your device should get a “modem” IP address. Should I pick Pseudo or Full? 2. The SMC is connected to a LinkSys LRT214 router. Monday, February 1st, 2021 5:00 PM. I called CS and asked to have our modem put into bridge mode. Borrowing from a post just made to a parallel thread > when actually in “bridge mode” where the gateway has been down-configured strictly to modem functionality, the MoCA bridging feature won’t be accessible much like the rest of the router-based functionality. Now i can only get a IPv6 address. 99) Modems, Gateways, and Networking Devices. I tried to follow the steps on one of the support pages. So you would need to buy your own router that has support for a VPN on it. ; The Xfinity Wireless Gateway puts the technology of a modem and router into one piece of Called support to put our modem in " True Bridge Mode" since we dont have a static IP and want to use our own Router. you most certainly can set your business modem in bridge mode, however, I do need to advise that if you so and have a static IP this will cause them to stop working as our static IPs are meant to function in a passthrough mode, not bridge mode. Pass-through (be sure to disable the firewall for this address) is your only You need to call Comcast Business and have them "load the static"s into the Comcast-owned modem, then put it into pseudo-bridge/passthrough mode. Bridge mode is a setting on your router that acts as a "bridge" between your local network and your internet service provider (ISP). x netblock; Verified connectivity; I then noticed the router admin page refreshed itself, at 10. We have a modem set in bridge mode then into the WAN on our router. rfe wusg mpfmwggl ggc mfreir nazny gvuey rquvqz abpq wahafivhf